Shipping Policy
At tavoxi, we are committed to delivering your orders quickly and efficiently. This Shipping Policy outlines our shipping methods,costs,delivery times, and other important details regarding order fulfillment.
1. Processing Time
- Orders are processed within 3 business days (excluding weekends and holidays).
- Once your order is processed, you will receive a confirmation email with tracking details.
2. Shipping Methods & Estimated Delivery Times
We offer the following shipping options:
- Standard Shipping: 7-15 business days
- Expedited Shipping: 5-7 business days
Delivery times may vary due to factors beyond our control, such as carrier delays or weather conditions.
3. Shipping Costs
Shipping costs will be calculated at checkout based on your location and selected shipping method.
4. Shipping Locations
We currently ship to most regions in North America and Europe. If you are unsure whether we ship to your location, please feel free to contact us. We are happy to assist you.
5. Order Tracking
- Once your order ships, you will receive a tracking number via email.
- You can track your order using the carrier’s website.
6. Lost, Stolen, or Damaged Packages
- Lost Packages: If your package is lost in transit, please contact us at [Insert Contact Email] so we can assist you.
- Stolen Packages: We are not responsible for stolen packages after delivery. Please ensure your shipping address is secure.
- Damaged Packages: If your order arrives damaged, please contact us within 3 days with photos of the damage for a replacement or refund.
7. Address Changes & Order Modifications
- If you need to change your shipping address after placing an order, please contact us within 7 hours.
- Once an order has been shipped, we cannot make changes.
8. Contact Us
For any shipping-related questions, please contact us.